Our Furnace Service Process

Expert care to keep your home warm and safe

Initial Contact and Assessment

Reach out to us at (920) 636-8701 for a quick response. We'll discuss your furnace issues and set a convenient time for in-home assessment.

1

Diagnosis and Transparent Estimate

Upon arrival, I'll conduct a thorough inspection. We'll diagnose the problem and provide honest repair-first solutions with straightforward pricing.

2

Efficient Repair Execution

If parts are available, we'll fix the issue on the spot. Otherwise, we'll keep you updated on part availability and swiftly return for repair.

3

Quality Assurance and Follow-up

We ensure everything is working flawlessly before leaving. If any concerns arise, count on us to come back and resolve them, keeping our promise to make it right.

4
FAQs

Furnace Services FAQs

Get quick answers to your questions about our furnace services.

  • Do you repair all furnace brands?

    Yes, we repair all major furnace brands to keep your home warm and safe.

  • Will you try to push a replacement if my furnace has an issue?

    No, our focus is on honest repair-first service. We only recommend a replacement when absolutely necessary.

  • How do I know if I need a furnace repair?

    If your furnace is making strange noises, blowing cold air, or not turning on, it's time to give us a call for a professional assessment.

  • How quickly can you perform a furnace repair?

    Often, repairs are completed during the service visit if parts are available. Otherwise, we'll schedule a follow-up once parts arrive.

  • Is there a fee for your service visit?

    Yes, there's an $80 trip/diagnostic fee, with time-and-materials billing for any repairs.

  • What areas do you service for furnace repairs?

    We serve Appleton, WI, and the surrounding areas, covering a 25–30 mile radius.

Stories from our warm community

Real experiences from homeowners who've trusted our warmth

We bought a new-to-us home at the end of June and quickly realized that the AC wasn't turning on. Our general contractor brought out Jordan from Conradt Quality Air, who diagnosed the problem instantly—the AC had been completely disconnected inside the HVAC system—and had us up and running in no time. We were so impressed that we had our contractor bring Jordan back for some complex, custom work: 1. Corrected major structural issues left by previous installers who had cut floor joists to run ductwork, causing them to crack. He properly rerouted the kinked ductwork through tight spaces under and around the joists so our contractor could sister and reinforce them. 2. Replaced old Grade 1 insulated lines with durable metal ones. 3. Capped and removed an unmaintained whole-house humidifier (adding a handy water line shut-off valve for future use). 4. Rerouted and capped the furnace exhaust and intake from the chimney stack in preparation for taking down our condemned chimney. 5. Added protective wire coverings over our HVAC exhaust lines so we don’t have any surprise visitors making a home in our furnace. Jordan is professional, polite, and communicative. He took the time to explain what he was doing and intentionally set things up to make future maintenance easier. He also did a fantastic job cleaning up the workspace when finished. We highly recommend Jordan and Conradt Quality Air!

Nicole M.

Great Business. Owner/technician came out to assist with a unit that was freezing up and leaking water. Resolved the problem.

Anthony A.

Jordan responds well via text, email & phone calls. Good follow-up & quality trusted work.

Karen K.

Jordan went above and beyond to verify my A/C evaporater failure and spent a lot of time with the warranty company validating the failure so they should pay for replacement. I recommend Conradt Quality Air for your furnace and air conditioning needs.

David C.

Jordan Conradt was wonderful to work with. He was extremely thorough and patient. He arrived, assessed the condition of my AC (which is over 40 years old), and found the leak! He determined the fix (did not pressure to just replace)…. When approval was given, he fixed the issue and recharged the system….working great now!

kevin t.

Asked him to fix a venting issue with a bathroom fan, and did an amazing job! 10/10 would recommend!

Griffin C.

Stay Warm & Safe

Call us now, the Fox Valley's trusted furnace experts, for quick and reliable service!

Call us